Effective date: September 16, 2026
Exterior Cleaning HQ is a brand operated by Wanderstar Marketing LLC (“Exterior Cleaning HQ,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit exteriorcleaninghq.com, book a call, submit a form, communicate with us, or use our services.
Information We Collect
We may collect information you voluntarily provide, including:
- Your name
- Business or company name
- Email address
- Phone number
- Website address
- Appointment details
- Information you share during calls, demonstrations, or support conversations
- Your communication and marketing preferences
We may also automatically collect limited technical information, such as your IP address, browser type, device information, referring page, pages visited, and interactions with our website.
How We Use Your Information
We may use your information to:
- Schedule and manage appointments
- Send booking confirmations, reminders, rescheduling notices, and cancellation notices
- Respond to questions and requested information
- Provide demonstrations, onboarding, customer service, and support
- Operate and improve our website, services, and customer experience
- Maintain business records
- Protect against spam, fraud, misuse, or security threats
- Send marketing or promotional communications when you have provided the appropriate consent
- Comply with legal and regulatory requirements
Email and Text Communications
If you provide your email address, we may send messages related to your inquiry, appointment, account, or requested services.
If you separately consent to non-marketing text messages, we may send appointment confirmations, reminders, scheduling updates, service-related notices, and responses to your questions.
If you separately consent to marketing text messages, we may send product updates, announcements, special offers, or other promotional messages.
Consent to marketing or non-marketing text messages is optional and is not a condition of purchase. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for assistance. You may also contact us at [email protected].
How We Share Information
We may share information with service providers that help us operate our website and business, such as hosting, scheduling, customer relationship management, email, text messaging, analytics, security, and technical-support providers.
We do not sell personal information.
We do not share mobile information with third parties or affiliates for their marketing or promotional purposes. Mobile opt-in data and consent will not be shared with third parties. Information may be provided to service vendors only as necessary to deliver communications or support our business operations.
We may also disclose information when required by law, to protect our rights or safety, to investigate misuse, or in connection with a business transaction such as a merger, acquisition, or sale of assets.
Cookies and Analytics
Our website may use cookies and similar technologies to operate properly, remember preferences, understand website usage, measure performance, and improve the visitor experience. You may adjust cookie settings through your browser, although some website features may not function properly afterward.
Data Retention
We retain information for as long as reasonably necessary to provide services, manage appointments and customer relationships, meet legal or accounting obligations, resolve disputes, and enforce agreements.
Data Security
We use reasonable administrative and technical measures intended to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information, subject to applicable law and legitimate business-record requirements.
You may unsubscribe from marketing emails using the unsubscribe link in the message. You may opt out of text messages by replying STOP.
Children’s Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.
Third-Party Services and Links
Our website may contain links to third-party websites or use third-party platforms. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
Changes to This Policy
We may update this Privacy Policy periodically. Any revised version will be posted on this page with an updated effective date.
Contact Us
Exterior Cleaning HQ
A brand operated by Wanderstar Marketing LLC
Michigan, United States
[email protected]