Effective date: September 16, 2026
These Terms of Service (“Terms”) govern your use of exteriorcleaninghq.com and any services offered by Exterior Cleaning HQ, a brand operated by Wanderstar Marketing LLC (“Exterior Cleaning HQ,” “we,” “us,” or “our”).
By using our website, submitting a form, booking a call, or purchasing or using our services, you agree to these Terms.
Our Services
Exterior Cleaning HQ provides marketing, lead-management, communication, scheduling, automation, and related software-enabled services for exterior-cleaning businesses.
Specific features, pricing, service levels, and obligations may be described in an order form, subscription agreement, proposal, onboarding document, or other written agreement. If another written agreement conflicts with these Terms, that agreement will control for the applicable service.
Eligibility and Acceptable Use
You must be at least 18 years old and authorized to act for the business you represent.
You agree not to:
- Use the website or services for unlawful, fraudulent, abusive, or misleading purposes
- Interfere with the security or operation of the website or services
- Attempt to gain unauthorized access to accounts, systems, or data
- Upload malicious code or harmful content
- Use the services to send communications without appropriate permission or in violation of applicable laws
- Misrepresent your identity, business, or authority
Appointments and Demonstrations
Booking an intro call does not obligate you to purchase services and does not guarantee acceptance as a customer.
You may use the provided links to reschedule or cancel an appointment until the cutoff shown during booking. We may reschedule or cancel an appointment when reasonably necessary.
Email and SMS Terms
By providing your contact information, you agree that we may contact you regarding your inquiry, appointment, account, or requested services.
If you expressly consent to non-marketing text messages, Exterior Cleaning HQ may send appointment confirmations, reminders, rescheduling or cancellation updates, service notices, and responses to your questions.
If you separately consent to marketing text messages, Exterior Cleaning HQ may send promotional messages, product updates, service announcements, and special offers.
Consent to text messaging is optional and is not a condition of purchase. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. You may also contact [email protected] for support.
Carriers are not responsible for delayed or undelivered messages.
Accounts and Customer Responsibilities
If you purchase services, you are responsible for:
- Providing accurate information
- Protecting account credentials
- Maintaining appropriate permissions and consent for contacts added to the platform
- Reviewing automated messages and workflows before activation
- Following applicable privacy, marketing, telecommunications, and consumer-protection laws
- Promptly notifying us of suspected unauthorized access
Pricing and Payment
Current pricing and included features may be presented on our website or in a separate agreement. Prices may change for future purchases or renewal periods with reasonable notice.
When paid services are activated, you authorize us or our payment provider to charge the payment method you provide according to the applicable order or subscription terms. Unless otherwise stated in writing, fees are non-refundable except where required by law.
Third-Party Services
Our services may integrate with third-party platforms. Your use of those platforms is subject to their separate terms and policies. We do not control and are not responsible for third-party outages, changes, suspensions, data practices, or performance.
Intellectual Property
The website, branding, designs, written content, workflows, software configurations, and other materials provided by Exterior Cleaning HQ are owned by or licensed to Wanderstar Marketing LLC and are protected by applicable intellectual-property laws.
We grant customers a limited, non-exclusive, non-transferable right to use purchased services during an active subscription or agreement. No ownership rights are transferred unless expressly stated in writing.
No Guaranteed Results
We aim to help businesses improve lead response, follow-up, scheduling, and related processes. However, we do not guarantee a specific number of leads, appointments, customers, revenue, or business results.
Results depend on factors outside our control, including market conditions, advertising, pricing, customer responsiveness, business operations, and third-party platforms.
Disclaimer of Warranties
To the extent permitted by law, the website and services are provided “as is” and “as available.” We disclaim warranties not expressly stated in a written agreement, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the extent permitted by law, Wanderstar Marketing LLC and Exterior Cleaning HQ will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, or business interruption.
Our total liability arising from the services will not exceed the amount you paid us for the applicable service during the three months immediately preceding the event giving rise to the claim.
Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.
Indemnification
You agree to indemnify and hold harmless Wanderstar Marketing LLC, Exterior Cleaning HQ, and their owners, employees, and contractors from claims, losses, liabilities, and expenses arising from your misuse of the website or services, your communications with your contacts, your violation of law, or your violation of these Terms.
Termination
We may suspend or terminate access to services if you fail to pay applicable fees, violate these Terms, misuse the services, create security or legal risk, or engage in unlawful activity.
Provisions that reasonably should survive termination—including payment obligations, intellectual-property provisions, disclaimers, liability limitations, and indemnification—will remain in effect.
Governing Law
These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles. Any dispute will be brought in a court with appropriate jurisdiction in Michigan, unless applicable law requires otherwise.
Changes to These Terms
We may update these Terms periodically. The revised version will be posted on this page with an updated effective date. Continued use after changes take effect constitutes acceptance of the revised Terms.
Contact Us
Exterior Cleaning HQ
A brand operated by Wanderstar Marketing LLC
Michigan, United States
[email protected]